FAQs
Take a look at the following section to get a better sense of our service options. If you have any further questions, comments or concerns, be sure to reach out to one of our representatives. Simply call us on (02) 6554 5433 to learn more.
Funeral prices can vary depending on what sort of service is required; the best way to find out a cost is to prearrange your funeral.
This is a question that we cannot answer as it is very much a personal choice. In arriving at your decision we would suggest that you consider the following: Do other family members (spouse, children, parents) wish to be buried beside you? If you are cremated and the ashes are scattered, there is no physical place for family members to come back to. What are the intentions of your spouse? If both of you are to be cremated, do you wish for the ashes to be spread/placed together?
If the death occurs in a hospital or nursing home, the staff of that facility will direct you as to whom to contact. Generally they will notify the family doctor and will make initial contact with the funeral director.
You are more than welcome to also make contact with the funeral director to commence the organising of a funeral. If the death occurs at a residence or in a public place, your initial call should always be to your local doctor and/or ambulance. They will then advise you as to the next steps to take. Such steps will include contacting the funeral director and the police if the death was unexpected.
There are no rules as to whether children should be present at a funeral as it largely depends on the age and maturity of the child as well as the relationship they had with the deceased. If the parents think that it would be beneficial for the child to be present, they are more than welcome to attend.
A memorial service is one which occurs after the body has either been buried or cremated. There is no set time gap between the disposal of the body and the service, and times can range from immediately following to a period of weeks. It is also not necessary for the memorial service to be held in the same town as the funeral, with access for mourners being the deciding factor.
No. The only exceptions permitted to this rule are in the case of a mother and a baby or twin children when some crematoria will accept both in the same coffin if the next of kin request that the two be cremated together.
Yes. The whole coffin is cremated including the handles, ornaments etc.
The formal death certificate is issued by the NSW registrar of Births, Deaths & Marriages and will be forwarded by registered post to the nominated residential address usually within 14 working days of when the information is forwarded from our office.