When one of your loved ones passes away, you’ll likely experience a series of intense feelings. Nobody likes having to deal with loss. When you couple these intense feelings with your duty as the funeral planner, it’s too easy to become overwhelmed.

Fortunately, we’re here to guide you through all necessary processes. Your funeral director will arrange the transfer of the deceased to their premises and facility. They will call you when appropriate and arrange a time to meet with you and your family to discuss funeral arrangements.


What Do I Do?

The majority of deaths are from natural causes and can occur in hospital, aged care facilities or in the family home. In most cases, a Cause of Death Certificate will be issued by the attending doctor.

Once you have contacted Allan Pearse Funerals, we would recommend that you contact close family or friends to be with you if it is possible at this time. In our experience, having someone close-at-hand is invaluable, as you are likely to benefit from the support and help during the immediate hours following the passing of a loved one.

Seek immediate support

When the death of a loved one occurs, feelings of panic and helplessness may be overwhelming, but remember that you are not alone.

It is important to reach out to close relatives, friends and professionals for the help, support and comfort you need.


If you’re in need of assistance, be sure to reach out to one of our certified representatives.
We’ll take care of the paperwork so you can spend more time with your loved ones. All you have to do is call us on (02) 6554 5433. The team at Allan Pearse will take care of the rest.


The attending doctor will officially confirm the death and issue a Life Extinct Certificate or Cause of Death Certificate. You can then notify Allan Pearse Funerals and we can bring your loved one into our care. If a doctor is unavailable and your loved one has been under palliative care, you may use the services of a palliative care nurse who is able to issue an interim certificate.



Most aged care facilities require families to nominate their preferred funeral director when their family member becomes a resident of the facility. In this case, the staff will contact Allan Pearse Funerals once the family have been notified.





If the death occurs in hospital, the initial contact to Allan Pearse Funerals is not usually made by hospital staff, but by close family members. Once contact has been made with us, we will then coordinate with the hospital in order to bring your loved one into our care.







When a death is sudden or unexpected, a doctor may not be able to issue the Cause of Death Certificate and the coroner needs to be notified. This usually means that the New South Wales Police Service will be required to attend in order to prepare a report for the coroner to establish the cause of the death.