FAQs
Take a look at the following section to get a better sense of our service options. If you have any further questions, comments or concerns, be sure to reach out to one of our representatives. Simply call us on (02) 6554 5433 to learn more.
If the death occurs in a hospital or aged care facility, the staff will direct you as to whom to contact. Generally they will notify the family doctor and make initial contact with the funeral director. If the death occurs in the residence or a public place, you should contact a doctor or ambulance service. They will then advise you of the next steps, which will include contacting the funeral director and possibly the police if the death was unexpected.
It largely depends on the age and maturity of the child, as well as the relationship they had with the deceased. If the parents think their attendance would be beneficial then they are more than welcome to attend.
A memorial service occurs after the body has been cremated or buried. There is no set time gap between the disposal of the body and the service, times can range from immediately after up to a period of several weeks. It is also not necessary for the memorial service to be held in the same town or place as the funeral, access for mourners being the deciding factor.
There are usually three options available. If the service is at a church, it is common for the ladies of the church to supply finger food and tea and coffee. If the service is at the crematorium at Taree, catering facilities are available on site. If it is at a private residence, catering is offered by the family or professional caterers are engaged. At a professional venue such as Club Forster, the bowling club or a restaurant, the venue will provide catering.
No. The only exceptions permitted are the case of a mother and baby or twin children, where the crematoria will accept both in the same coffin if the next of kin request that the two be cremated together.
Anything that contains a battery, may explode or give off toxic gas when exposed to heat. Items such as mobile phones, pacemakers, toys with batteries and clocks. In the case of a pacemaker, this will be removed prior to the funeral taking place. Items prohibited on the grounds of exposure to heat include cans, bottles and items with excessive rubber (gumboots).
The formal death certificate is issued by the NSW registrar of Births, Deaths and Marriages and will be forwarded by registered post to the nominated residential address within 14 working days of when the information is forwarded from our office.
WHAT ARE PEOPLE SAYING?
Wendy Ballard conducted the most beautiful service, her words captured the very essence of our father and the legacy he has and left.
The slideshow was put together perfectly with music chosen by the family, something we will be able to treasure forever. We were able to live stream the service for family and friends unable to travel and over 50 viewings were recorded, sharing in the celebration of an extraordinary life, that of our beautiful father.
We will never be able to thank you enough
Jessica Lowe and the team were very welcoming from day one, and nothing ever seemed too much trouble, Jess guided us through every step and was always very professional, patient, compassionate and respectful for our wishes so that we could honour our mother.
Thank you for a beautiful service we will be forever grateful.
I want to express my heartfelt thanks to you all for the care, compassion, support and professionalism you showed in arranging my mum’s funeral. It was such a difficult time for our family, and your calm presence and thoughtful support made a world of difference.
Jess, you truly have a gift for what you do. You handled everything with such grace, even when dealing with some complex and sensitive family dynamics. Your beautiful and gentle nature, empathy and quiet strength helped carry us through.
Thank you for making a hard day just a little easier, and for treating our family with such dignity and kindness throughout.
With sincere gratitude
Ros
The ceremony was beautiful, thoughtful, and seamless. It reflected our mum perfectly, and I will be forever grateful for the way they helped us honour her life. The whole team went above and beyond—we felt held, supported, and understood.
I cannot recommend them more highly. Thank you, Adam, from the bottom of our hearts.
From start to finish, their communication with our family was clear, respectful, and consistent. They kept us informed every step of the way, making a difficult time more manageable.
What stood out most was their empathy and willingness to truly listen. We never felt pressured into making decisions we weren’t comfortable with, and our wishes were always respected. Adam and the team were thorough, adaptable, and incredibly supportive throughout the entire process.
Adam communicated seamlessly with other services involved, ensuring everything ran smoothly.
On the day of the funeral, they were respectful, kind, and attentive to every detail. They even went above and beyond to accommodate a few last-minute needs that hadn't been discussed beforehand, ensuring everything turned out perfectly.
The care they showed for our loved one, and the space they held for our family to grieve, was deeply appreciated. Their knowledge and experience were evident, and their genuine compassion made a real difference.
Nothing was ever too hard, and every aspect was managed with dignity and grace. We truly felt they were there for us every step of the way. We couldn’t have asked for better support during such a sensitive time.
A big THANK-YOU to Adam and the team.
We have so much respect for the work that you all do.
From the Fauvette family.
Allan Pearse Funerals organised everything, Jessica and her team were meticulous in the plannings and execution, we also added my wife's Funeral and Burial, Customs and Cultures, Allan Pearse Funerals staff were highly responsive, caring and respectful of our requests, nothing was an issue, they listened to our story and our needs and totally delivered, demonstrated genuine kindness and professionalism.
I have no hesitation in recommending Allan Pearse Funerals services and my sincere thanks to their entire staff..
Kind Regards
Darren
Glyins has made this difficult task so much easier.
A big Thank You to Her and the Staff for Their attentiveness.
